LB Healing Products
Mudgee, NSW:
Ph: 02 6373 3419
email: sales@grainmills.com.au 

LB Healing Products
Sydney/Wollstonecraft:
Ph: 02 9436 4772
email: lisa@grainmills.com.au 

International:
Ph: +61.263 733419

How do I order items on this site?
Just click on the shopping trolley to go to the order area, you can either leave the item in your "basket" and keep shopping,
or proceed to the checkout. Try it out if you like, as long as you don't enter the checkout or enter any credit card or personal
details in the ordering section. Details are only forwarded to LB Healing Products after you have entered the checkout
area and completed the transaction.

I've never used a credit card over the internet, how does it work?
Very similar to other methods you've probably used, like touch-tone-phone transaction such as paying the phone bill,
or giving your number over the phone. The retailer processes the card details through his bank and your goods are despatched.

I'd like to buy the goods, but I don't have a credit card.
You can always complete the order, by entering your personal information, without credit card details (a further step) and print out
the completed order and post it to us along with your cheque or money order. 

Postal Orders or Cheques (payable in Australia) should be sent to:
LB Healing Products, PO BOX 441 Crows Nest, NSW 2065 Australia

Bank Transfers to: L Boersma, BSB: 062-601 Account number: 1025 6438, Commonwealth Bank, Springwood, NSW 2777 Australia.
(NB prices are in AUD$) If you are unsure, please contact us by e-mail, phone or fax to confirm ordering details and freight charges.

Returns

Our products, in addition to the usual legal requirements, are covered by warranties as specified on product pages.
Please feel free to contact us if there is any other information you might require or ideas you want to share with us and other health
conscious folk around the world.)

Please note that returned goods, unless for valid reason, will incur a "small return to stock fee" to cover expenses.
The amount varies between $10 and $20 for larger items.
When returning items for a valid reason, authorisation is first required, and the method of return delivery is usually by Australia Post,
unless agreed otherwise.

While some companies offer a 30 day return offer, there would have to be a very valid reason, this only applies to appliances that have
proven not to conform to what could be reasonably expected in the way of performance for that type of juicer, compared to similar types.
Once a juicer for example has been well used, it becomes second hand and can no longer be resold at the original price, reasonable
customers have no difficulty in accepting this, as most people take responsability for their decisions.

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